Customer Radar, Putting the voice of the customer at the centre of our business.

  • We Can Respond to Issues Immediately - We can choose to be alerted immediately if a customer gives us a low rating. This enables us to respond to a customers needs on a one to one level and deal with any issues immediately.

Being this responsive shows our customers that we care and are prepared to make sure they are completely satisfied. Responding to customer issues quickly is the best way to retain business we may otherwise lose and win a customer for life.

 

Congratulations to Tania Soole, winner of the December 2015 Customer Radar prize of a Daniel Wellington watch for taking the 15 secs required to provide feedback.

 

For January 2016 - Be In To WIN a Thomas Sabo Summer Pack worth $340.00 It takes 15 seconds! Enter code FUZDJFJ at www.feedbackHQ.net